About
Strong 4 years of experience as an IT Technician, troubleshooting client's hardware, software, and networking issues.
Full Stack Developer & Designer.
I love to develop web and mobile applications based on requirement.
- Birthday: 1 January
- Website: www.ashmeetinfo.ca
- Phone: +1 226 972 5795
- City: Toronto, CANADA
- Age: 29
- Degree: Post-Graduation
- Freelance: Available
Skills
In the majority of front- and server-side languages, I have more than five years of experience. Database expert in SQL and MongoDb.
Certification
Resume
Ashmeet Singh
- 51 Apple Dr Cambridge
- (+1)226 972-5795
- infoashmeet2018@gmail.com
Education
Mobile Solution Development
2017 - 2018
Conestoga College , Kitchener, ON
This program gave strong practical background in mobile solutions design and development thatencompasses different devices, operating systems, database and network infrastructures, as well ascoverage of software quality and the security aspects to mobile solutions development.
Bachelor of Technology (B.Tech.), Computer Science
2011 - 2014
Guru Gobind Singh Group of Colleges, Talwandi Sabbo, INDIA
Design solutions for complex engineering problems and design system components.Use research-based knowledge and research methods including design of experiments, analysis
Professional Experience
Campus Services Support
July-2023 - Present
Conestoga College
- We provide customer service and assistance for students, staff, and visitors/guests via email, phone, online chat, and in-person.
- Working with the team for photo approval, individual printing, batch card printing/activation, card organization, card distribution, and report management
- Managing office supplies maintaining organized workspace and maintaining digital files.
- Participates in the creation and maintenance of activity data collecting and visualization along with the Manager and the Campus Service team
Technical Support Team Lead
March-2020 - March-2022
Gatestone & Co., Brantford, ON
- Processing requests received through voice or electronic means and addressing ticketing/requests
- Managing access to clients or agents using Active Directory
- Follow communication procedures, guidelines, and web standards.
- Troubleshooting for VPN connections for remote access to install, and configure
- Technical training on-site/off-site staff members on Windows, Anti-virus, iPhone, or network troubleshooting
- Investigate effectively with team members and implement strategies to increase profitability, productivity, and overall client experience
Technical Support Representative
Jan-2019 - March-2020
Gatestone & Co., Brantford, ON
- Provide technical support and troubleshooting for operating systems (Mac, Windows, Linux) devices network connectivity and software installation.
- Escalate incidents with accurate documentation to suitable technicians when required.
- Experience with VMware/Hyper-V applications and help desk software and overall IT support.
- Install and upgrade Antivirus software and provide endpoint security with Gmail accounts, Google Drive, and Microsoft Office 365
- Connect with the team using video conferencing or Zoom meetings and work on different ticketing systems (ServiceNow and Jira)
Hire Me..
If you have a new idea to develop something or want to work together contact me.
Location:
51 Apple Dr, Cambridge, ON
Email:
infoashmeet2018@gmail.com
Call:
+1 226 972 5795